Privacy Policy

Your privacy is very important to Canary Cove. With that in mind, we have established and implemented information-handling practices for www.canarycove.com (“site”) that we believe are consistent with the standards and practices of hospitality organizations doing business on the Internet. This privacy policy (“policy”) describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect and process that information. We have prepared a detailed policy so that you can make an informed decision about the extent you provide your information to our site. Please do not use our site if you do not agree with this Privacy Policy.

Simply put:

  • we will not collect personally identifiable information like your name, email, mailing address or telephone number (“Personal Information”) in a manner inconsistent with this policy;
  • we will not disclose your Personal Information to third parties except as described in this policy, or unless you have authorized us to do so in advance;
  • we will take reasonable steps to protect the security of the Personal Information we collect from you. The remainder of this policy describes our information handling practices in detail.

Purposes
We collect, process and use your Personal Information for purposes of providing the services requested by you from us, process your reservations, requests, and payments, and to communicate with you in connection with the above-listed purposes. Refusal to provide Personal Information for the above-mentioned purposes may affect our ability to fulfill contractual obligations or to provide you with services, information, and or material requested by you. With your consent, certain Personal Information that you have provided us may be given to the airline, car rental agency, hotel or property, travel package vendor or other involved third parties to fulfill your travel arrangements.

Other Information
You may decide to share other information (“Other Information”) with us about yourself (for example, demographic information like your age and gender) and your travel preferences and experiences.). If you share Other Information with us, we will use it to automatically record your travel preferences in reservations you make, and make more appropriate travel recommendations to you.

Additional Products and Services
We may partner or contract with other companies to offer you additional products or services. Personal Information that is necessary for these other companies to provide the products or services for which you have signed up. This policy will not cover the use of your Personal Information by these other companies. We encourage you to read each other company’s privacy policy before signing up for any of its products or services.

Sharing and Transfer of Personal Information
For the purposes described above, we may transfer and share your information, in compliance with applicable data privacy laws and on a need-to-know basis, with third parties including agents, or data processors, some of whom may be located outside of your home jurisdiction, to enable such parties to provide services to us and to improve our service offerings to you. We may also use anonymous information supplied by you and other users of our site. We will use this combined information to describe our user base, without reference to any specific individual, to potential partners, vendors, investors and advertisers. We will not share your Personal Information with any other users of our site, but we may use information we collect about your travel preferences and experiences to make recommendations to other users of our site. For example, if we know that you and other users of our site who have traveled to a particular destination had positive experiences at that destination, we might recommend that destination to others. We may also share aggregated statistical information about users of our site and our service and product offerings with others, including our vendors and partners. We will not link this statistical information to any Personal Information that can identify you as an individual.

Storage of Personal Information
The Personal Information you provide will be transferred and stored in a jurisdiction that may not provide an adequate level of protection to Personal Information equivalent to that provided by your home jurisdiction. In addition, we may share information with additional service providers as described below.

Required Disclosures
In addition to the circumstances described above, Canary Cove may disclose information you have provided if required to do so by law, court order, as requested by any government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Canary Cove when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Data Security
We maintain technical, electronic, and organizational security procedures to maintain the security of Personal Information, and safeguard Personal Information against unauthorized or unlawful processing and/or against accidental or unlawful loss, alteration, disclosure or access. Our security procedures include contractual terms with any contractors, agents or data processors that require such entities to protect the security and confidentiality of Personal Information in accordance with our standards. It is your responsibility to safeguard any email that you have created or used in connection with this site, and to notify us if you ever suspect that the security and confidentiality of such email or password has been compromised in any way. You are solely responsible for any use of this site via your email and password.

Retention of Personal Information
We will maintain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) described above for which it is processed. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth by applicable law.

Notification of Changes
We may change this policy from time to time. If we decide to change this policy in a material way (for example, a change regarding disclosure of Personal Information), we will post notice of the change on our site. Your continued use of our site after we make changes to this policy is deemed acceptance of those changes. If any proposed change is unacceptable to you, you may request to that we remove your Personal Information (and/or that of other individuals for whom you made your travel reservations) from our records.

Links
Our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

Your Rights
You can access, review, correct, change or delete your Personal Information that you have provided to us by logging into our site and visiting your account profile page. by contacting us at canarycove@gmail.com.

Contact Information
If you have any questions or concerns about (a) access to Personal Information, (b) the collection, use, management or disclosure of Personal Information, (c) this policy or our information handling practices, or (d) with whom your Personal Information is shared, or if you need further assistance with respect to our Privacy Policy, you may contact Canary Cove as indicated below. We will attempt to respond to your questions or concerns promptly after we receive them.

Email:
canarycove@gmail.com

Mailing Address:
Canary Cove
San Pedro, Ambergris Caye
Belize

Effective: July 1, 2017